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PHLPost warns of fake messages using PHLPost, other delivery services

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The Philippine Postal Corporation (PHLPost) warned the public not to reply to or click any link in fake messages sent by scammers online using the name and logo of PHLPost or other delivery services.

PHLPost will not send messages or notices via text/email or online stating that a mail or parcel was unable to be delivered due to the wrong address, asking for an update of the address, and charging the corresponding amount of P17.05. The messages contain a fake website address that is not owned by PHLPost.

Postmaster General Luis D. Carlos advises the public to disregard these fake delivery messages and not to engage in any transactions that may compromise their sensitive data, such as personal and financial information.

“These scammers pretend to be a legitimate company or individual sending SMS [short messaging service], online messages, calls, or more. We warned the public not to respond to any messages or specific instructions and should not click any link that may eventually harm their confidential data”, he said.

In an effort to defraud people, these scammers would send threats or scare anyone into responding to a link sent through messages.

PHLPost or any of its personnel will not in any way and certainly won’t send threats or scare anyone in messages/text/ or email. The public must not respond, click on links, or call any numbers.

The public is advised to verify with PHLPost if they are expecting parcels or mail through its customer service hotline number (02) 8288-7678. You may email at phlpostcares@phlpost.gov.ph or visit its website at www.phlpost.gov.ph for more information.

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