By Leilanie G.
Adriano
Staff reporter
LAOAG CITY—The Philippine Carabao Center (PCC) at the Mariano Marcos State University (PCC-MMSU) in Batac
City continues to improve its organization
to better serve its customers.
Following a series of processes, the PPC is among the
latest government organizations in the province to pass a re-certification
audit by the TUV SUD PSB Philippines on April 16, 2018.
“To God be the
glory,” Grace Recta, PCC director said in excitement after the successful
conduct of the fifth surveillance transition audit and the PCC have
satisfactorily complied to all the requirements of the standard.
During the presentation, auditor Eunice Sol
Pimentel-Diamante recommended that they issue PCC a certification-ISO
9001:2015.
Ms. Recta said this is now the third time that they got a
certification as it holds the distinction of being the first regional center of
the PCC to have been ISO-certified since 2011.
An ISO-certified organization conforms to the eight
quality management principles required for certification which include:
leadership, involvement of people, factual approach to decision-making,
mutually beneficial supplier relationship, process approach, customer focus,
continual improvement, and system approach to management.
The ISO (International Organization for Standardization)
is a worldwide federation of national standards bodies. It promotes the
adoption of a process approach when developing, implementing and improving the
effectiveness of a quality management system and enhancing customer
satisfaction by meeting customer requirements.
In a telephone interview, Ms. Recta assured the PCC at
the MMSU will continue its commitment to deliver quality products and services
for its customers in the Ilocos region including its nearby provinces.
Among PCC’s best practices include its continuing Carabao
Development Program particularly in addressing concerns related to genetic
improvement, carabao-based enterprise development, and research and
development.
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