Ilocos Norte BPO companies eye more employees

By Leilanie G. Adriano

Staff reporter

LAOAG CITY—As two multi-national business-process outsourcing companies here are expanding, the provincial government’s Public Employment Services Office held special recruitment on March 22-24 at the Provincial Capitol.

According to PESO officer-in-charge Ann Marie Lizette Bitancor-Atuan, the two BPO companies in the province needed more employees to fill-in many in-demand positions such as accounting assistant, BPO resource management group associate manager, operational excellence senior analyst and many more.

Aside from the special recruitment activity, the PESO also conducted career coaching for applicants to know what to expect once the BPO companies employ them.

Three years ago, one of the BPO companies started hiring and training people in Ilocos Norte including graduating students and experienced professionals, to provide health and finance administration for the company’s global clients across Europe and North America.

From an initial 200 BPO employees, it aims to hire 5,000 more workers as it expands its delivery center in the Ilocos region.

In 2014, the Department of Science and Technology awarded Metro Laoag for having the best IT-BPM infrastructure and for becoming a part of the Next Wave City, a reference to alternative IT-BPM destinations to Metro Manila and Metro Cebu.

This paved the way for the entry of major BPO companies here as the Ilocos Norte government continue to invite more investors and create stable, local jobs for Ilocanos.

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