By Dominic B. dela Cruz
Staff reporter
Laoag
City—The Dept. of Interior and Local
Government (DILG) gave a “very high” rating to the city government in the
Citizen Satisfaction Index Survey (CSIS) for 2013.
The results of the survey
were announced on July 7, 2014 by the DILG regional office assistant regional
director and current officer-in-charge Victoria H. Ramos and Bureau of Local
Government Supervision (BLGS) representative Anna Liza Garcia during the
utilization conference on the CSIS results held at the Laoag City Auditorium.
Mariano Marcos State University
(MMSU) Pres. Miriam E. Pascua also attended the event as MMSU’s Local Research
Institute (LRI) conducted the r2013 random survey in all of Laoag’s barangays.
Ms. Ramos congratulated the
city government headed by Laoag Mayor Chevylle V. Fariñas for the very high
rating.
The DILG official explained
the survey was based on eight areas of concerns: health, basic education,
social welfare, governance and response, public works and infrastructure,
environmental management, agriculture support, and tourism promotion.
The satisfaction index survey
aims to generate citizens’ perspectives on the reach and quality of basic
public services and provide information handle for citizens to and the civil
society to allow an informed engagement in the workings of a local government.
Ms. Ramos disclosed further
that the Laoag government’s performance were very satisfactorily in all areas
of concerns.
DILG-Ilocos Norte
officer-in-charge Roger Daquioag also congratulated the Laoag government as it
was also the pilot local government unit in the province for the CSIS.
Laoag City, according to Mr.
Daquioag, is the best city in the country in terms of the CSIS results and
compared to other cities surveyed.
Mr. Daquioag also stressed
that the survey was independently handled by LRI. The MMSU unit also presented
the results during the conference.
The LRI said the result of
the survey showed that the surveyed gave “very high” rating to the Laoag
government in all areas.
Mr. Daquioag also disclosed
that of all the areas surveyed, it was only in agriculture support that the
city government needs improvement.
However, it was also
explained in the conference that the agriculture support was also included in
the urban barangays’ survey. There is no agriculture support for most urban
barangays in the city as they do not have plantation fields.
The agriculture support
result also showed the full support of the city government based on the recent
awards given to Laoag’s agriculture office and Laoag farmers.
Ms. Fariñas, for her part,
thanked all the agencies concerned for the rating. She also reiterated that her
administration is very serious in bringing government services closer to the
people.
She pointed out that Laoag’s
Rang-ay ti Barangay program primarily aims to bring government to the people
and to get the people’s pulse in terms of what they need.
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